Thursday, November 4, 2010

An Ode to US Airways (and my Hatred of Them)

As Thanksgiving is rapidly approaching, I have had to re-evaluate travel plans.  Many, many months ago, I booked a ticket on US Airway to go back to Washington and see my husband and our friends.  But since I am now getting divorced, and "our" friends have now become HIS friends, the point of the trip seems moot.

I used my well-earned miles to book said ticket.  I've endured baggage fees, invasive searches (oh, I have!), bad food, middle seats, delays, re-directs, rude services, cramped knees, idiots reclining their seats into my lap like a barcalounger....  My travel experiences with this airline have -- each and every time -- absolutely sucked.  (Why do I continue to fly with this subpar company?  Because they are the cheapest, duh.  Stop asking stupid questions.)

So when I called to cancel my ticket and redeposit my well-earned miles, imagine my flaming anger when I was charged  $150 in fees for the change.  Even when -- and this is the real kicker -- my original flight had been rescheduled and yet another layover was added to my return.  When I asked if the fee could be waived in lieu of this departure from my original itinerary, I was given a polite "Fuck you very much" and asked for a credit card number.

This situation is much like being invited to dinner and then asked to do the dishes.  But to have a ticket changed and then to pay a fee...it's more like being invited to dinner and asked to blow the chef.  And US Air, I would really like to bite your dick right now....I really, really would.

No comments:

Post a Comment